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Our friendly customer support team are all UK based and are here to answer your questions and offer help using the site, 7 days a week!

Before you get in touch with us, please take a look at our Frequently Asked Questions (FAQ), which answers most questions we receive.

Popular FAQ Topics:

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Feedback from members we've helped in the past.

Alyce, 12 March 2024
I want to let you know that what you are doing is absolutely commendable. And given the number of romance scam, it is good to know that your team is doing due diligence. Well done. I feel safer. I have to tell you that I was very nervous signing up.
Paulene, 18 July 2023
That was really helpful. Thank you for dealing with it in a timely fashion. A really good dating app.
Jacqui, 30 March 2024
I think your support for the site is really good. I would certainly use your site in future due to your prompt support.